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Frequently asked Questions

How long do the press on nails stay on? 

Our nails can last up to 2 weeks for a wear, but with them being made out of acrylic you are able to reuse them multiple times. The lasting time for our nails depends on your application routine as well. Every nail order comes with application and removal instructions, and you can also find these instructions on our Instagram page. Keep in mind, if you constantly have your hands in water, your nail retention time may decrease. 

What is your cancellation and refund policy?

Orders may be cancelled within the first 24 hours. After 24 hours, all sales are final. The 24 hour cancellation policy does not apply to rush orders; all rush order sales are final.

How long will it take for my order to ship?

All sets are handmade and made to order. Our processing time is 1-2 weeks. Depending on the order volume, it may be sooner or later. It is my priority to get orders out as soon as possible, but please keep in mind that I only have two hands! If you need your nails sooner, please visit our rush order page.

There will also be communication throughout this process and you are always welcome to email me at naildperfection@yahoo.com.

Sizing Kits will be shipped within 2 business days. 

What comes with my purchase?

Every purchase comes with a mini buffer, nail file, cuticle pusher, sticky tabs and alcohol wipes. Standard nail orders come with 5 backup nails.

RTS orders may very, please read descriptions carefully.

How do I know my nail sizes?

There are two methods to determine your nail sizes: ordering a sizing kit or measuring at home with a ruler or measuring tape. Failure to measure nails accurately may lead to inaccurate measurements.

Do you provide custom nails?

Yes, custom orders are currently available! Explore options on the product page to place a custom order. Once you place a custom order, we will discuss the design. After this is locked down, I will send you an invoice for the nail set(s). Your order is final once the invoice is paid. 

Are the nails reusable?

Soak nails in warm water and oil for easy removal. Follow up by using a buffer to clear out old glue from within the nail.

What are ready to ship nails?

Handmade ready-to-ship nails are pre-made in specific sizes and shapes, shipping within 2 business days.

Ensure the chosen set fits your desired length, shape, and size before purchase. Backup nails may or may not be included, please read specific product description.

What if my nail sizes don't match the standard sizes?

If your nail sizes don't adhere to standard sizes, opt for custom size, and enter your sizes in the cart notes at checkout.